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Louis Bonaventura III
Petersburg, NJ, USA
Louis Bonaventura III
Petersburg, NJ, USA
Website & Blog Services • Website & Blog Designer/Developer
Specializing in WordPress Websites, Blogs and Hosting/Servers
Website/Blog/Server Administrator • IT Professional
Technical Writer • Technical Trainer • Subject Matter Expert
Computer Specialist • Project Manager • Technical Support
Summary
Information Technology professional with a rock-solid twenty year background in systems analysis, programming, networking, systems administration, server administration, website/blog design and administration, testing, internet marketing, and program management, including fifteen plus solid years in technical writing and training creation, confirmation and delivery. Proven abilities in organizing management workflow and utilizing a proactive approach to problem solving. Work closely and effectively with all levels of management to satisfy project/productivity requirements. I have an excellent documented record of accomplishment and success in my field. Highlights of my background include strong leadership abilities, robust judgment, ability to work effectively with and influence clients, team members and all levels of management, ability to work in a fast paced and dynamic work environment, Project Manager on multiple projects simultaneously managing teams of six to 50+ people, full life-cycle development of an automated scheduling system for the Federal Aviation Administration, creation and delivery of technical training documentation and courses, technical reference manuals, end user documentation and manuals, and article authoring on various subjects. Thorough understanding and proficiency of various technologies including but not limited to WordPress, website and blog design and development, servers, Joomla, HTML/CSS, PC hardware and software, applications, databases, networking, operating systems, telecommunications, and connectivity.
Professional Experience
KNR IT Solutions, LLC
1990 – Present
CEO • Website and Blog Designer/Developer
Hosting & Servers • Website/Blog/Server Administrator
Technical Writer and Trainer
As owner of my own IT business, manage all daily operations that allow the business to function and prosper. This business was started part-time in 1990 and in 2003 went to a full time operation.
- Responsible for all IT related work for clients.
- Website and Blog Design, Development and Administration
- Specializing in WordPress
- Website and Blog Hosting, Dedicated Server, and Virtual Private Server (VPS) provider
- Website, Domain, and Server Administration provider
- E-Commerce configuration, development and administration
- Server configuration and administration (Linux / Windows Servers)
- Software and script development and installation services
- Executed complete company start-up including staffing and financing.
- Develop and maintain valuable business relationships with key clients/constituents.
- Direct company operations emphasizing business development.
- Manage project requests
- Provide guidance, direction and support to team members
- Assess alternative scenarios by identifying outcomes and returns
- Recommend course of action by assessing alternate scenarios in relation to organizational goals
- Design and implementation of start-up operation and project team management
- Creation and maintenance of project work plans and required project deliverables
- Development and delivery standard and customized technical training courses
- Creation and assembly of books, material, reference manuals, supplies and equipment for training, courses and projects
- Determine internal and external customer needs and requirements, and project pricing through specifying the research needed to obtain market information
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; self study
- Proficient in handling multiple simultaneous projects and meeting deadlines effectively.
- Prepare outlines of instructional programs, training schedules and established course
4B Marketing Group
2001 – 2010
CEO • Online Marketing Consultant • Server and DNS Administrator
As owner of my own marketing business, manage all daily operations that allow the business to function and prosper. This business was started in 2001. We teamed up with another firm in 2006 and in 2007 we split and went with a full time operation of our own with 4B Marketing Group.
- Server configuration, development and administration (Linux / Windows Servers)
- DNS configuration
- Email marketing services and servers
- Pay Per Click marketing campaigns (PPC)
- Search Engine Marketing campaigns (SEM)
- Cost Per Action marketing campaigns (CPA)
- Newsletter Design and Delivery Services
- Twitter Background Design
- Social Media Marketing
- Software and script installation, configuration, and operational services.
- Executed complete company start-up including staffing and financing.
- Develop and maintain valuable business relationships with key clients/constituents.
- Direct company operations emphasizing business development.
- Manage project requests
- Provide guidance, direction and support to team members and clients
- Assess alternative scenarios by identifying outcomes and returns
- Recommend course of action by assessing alternate scenarios in relation to organizational goals
- Design and implementation of start-up operation and project team management
- Creation and maintenance of project work plans and required project deliverables
- Determine internal and external customer needs and requirements, and project pricing through specifying and conducting the research needed to obtain market information
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; self study
- Proficient in handling multiple simultaneous projects and meeting deadlines effectively.
Computer Sciences Corporation
2001 to 2003
Technical Writer • Training Specialist • Subject Matter Expert • Server Administrator • Technical Support
Manage research, design, creation and implementation official government training courses related to research and development (R&D) equipment and systems associated with Air Traffic Control and Airway Facilities functions. Responsible for creation, delivery, reviewing, comparing and confirming with actual functionality of equipment, instruction of Airway Facilities and Air Traffic Control field personnel in a formal classroom setting using developed course material.
- Proficient in handling multiple simultaneous projects and meeting deadlines effectively.
- Facilitated weekly sessions and unit meetings to assess progress and resolve problems
- Oversaw Controller-Pilot Data Link Communications (CPDLC) training project
- Oversaw En Route Information Display System (ERIDS) training project
- Participated in Center-Tracon Automation System (CTAS) training and development project
- Provided technical direction to directors, managers, engineers, and lead developers
- Performed full lifecycle project management and supervision of both permanent employees and contractors
- Designed and taught computer classes for Air Traffic Controllers and Airway Facilities personnel.
- Developed and wrote procedures/manuals for the installation, use, and problem solving of Air Traffic Control hardware and software
- Provided assistance to engineers
- Trained network and system administrators
- Conducted on-the-job training, classes, and training sessions to teach and demonstrate principles, techniques, procedures, and methods of designated subjects
- Planned, managed and supervised course content and method of instruction
- Created and assembled books, materials, supplies and equipment for training, courses and projects
- Developed teaching aids, multimedia visual aids, computer tutorials, and study materials for instruction in technical subjects
- Solved operational problems and provided technical assistance with equipment and process techniques
- Prepared outline of instructional program and training schedule and established course goals
- Operating systems used and administrated were UNIX, Linux, AIX, Solaris, TRU-64, Windows NT Server and Workstation, Windows 2000
Federal Aviation Administration Technical Center
1990 to 2001
Electronic Technician • Computer Specialist • Technical Liaison • COTR • Technical Project Lead • Server Administrator • Project Manager • Laboratory Manager • Technical Support
Working on a variety of systems (in assorted ATC environments), began with National Airspace System (NAS) related Air Traffic Control (ATC) systems as an electronics technician and continued as a Computer Specialist. Project Manager for multiple projects simultaneously and IT Technical Lead for additional special projects, managing teams of up to 50 people. As the Simulations Laboratory Manager, oversee laboratory operations and configuration. Also, as Contracting Officer and Technical Representative (COTR) for major and minor contracts, developed Request For Proposals (RFP) and Request For Information (RFI) documents and evaluated incoming bid proposals.
- Proven ability to complete projects ahead of schedule and under budget
- Proficient in handling multiple simultaneous projects and meeting deadlines effectively.
- Streamlined company operations, identified more productive methods to achieve top performance, eliminated waste and reduced expenses
- Developed and maintain valuable business relationships with key clients/constituents.
- Reviewed status reports submitted by project personnel, prepared weekly project status reports, prepared and presented project updates to senior management
- Possess both field experience and formal education in project management
- Analyzed problems and anticipated project needs
- Assess alternative scenarios by identifying outcomes and returns.
- Facilitated weekly sessions and unit meetings to assess progress and resolve problems
- Performed full lifecycle project management and supervision of both permanent employees and contractors
- Manage project requests
- Guided six-member team through all aspects of coding, unit testing, integration testing of new programs (database loading; reporting) and system enhancements, utilizing Visual Basic, MS SQL Server and multi-processor NT and Linux based servers
- Managed team to train users in new technologies
- Provided training, supervision, and mentoring of data entry staff for newly implemented scheduling database
- Developed and delivered new user documentation and training
- Oversaw architecture of a variety of IT solution projects based on solid expertise in lifecycle management from conception to completion
- Oversaw and participated in setup of servers and desktop workstations.
- Installed and configured various peripherals: scanners, modems, tape backups, printers, SCSI devices, hubs, routers and switches
- Managed systems configuration and maintenance, problem troubleshooting, planning and directing upgrades, and testing operations to ensure optimum system functionality on systems operating in the Windows, UNIX, Linux and Solaris environments
- Implemented programs and procedures which provided the tools to automate a scheduling process
- Provided technical direction to directors, managers, and lead developers
- Provided management oversight of senior product development teams
- Designed, developed, implemented and managed a laboratory scheduling management system used by entire Technical Center to schedule simulations laboratory time and resources. System was delivered $10,000 under budget and 30 days ahead of schedule.
Education
Atlantic Cape Community College 1992
Mays Landing, NJ
- Associate in Applied Science
- Major: Computer Systems Technology
- Minor: Electronics Technology
- Major/Minor GPA: 3.85
- Overall GPA: 3.66
Additional Career Related Training
- Cisco Routers
- Computer Security and Vulnerability Assessment
- Network Security and Vulnerability Assessment
- Visual Basic
- MS SQL Server
- Windows NT
- Windows 2000
- Microsoft BackOffice
- Microsoft Office
- Sony Monitors
- Methius Display Controllers
- National Airspace System (NAS)
- Configuration Management
- ISO9001 Lead Auditor
- Contracts Management
- General Management Training
- Additional miscellaneous training
Knowledge, Skills and Abilities
- Technical Writing, Article Authoring, Blogging, Public Speaking & Presentations, Project Consulting/Management, New Ventures/Start-Up, Policy and Procedures Development, Proposal Writing, Team Building, Training and Development, System Administration, Business Needs Analysis, Vendor Negotiations, Equipment Purchases, RFP Development, Workflow Prioritization, System/Network Process Controls, Operations/Infrastructure Management, Life Cycle Management, Trouble Desk Management, HTTP, Proposal Development, IT Acquisition, Help Desk Management, FDDI, Preventive Maintenance, System Upgrades, Software Diagnostics, Sun Workstations, Wireless, Systems Analysis, Systems Integration, Full Systems Lifecycle Development
- Scheduling Tasks and Milestones, Process Improvements, Strategic Planning, Prototype Development, Change Management, Proprietary Software Systems, Cost Containment, Technology Needs Analysis, Goal Setting, Technical Support, Personnel Management, Media Presentations, Business/Project Strategy & Direction, Data Warehouse Administration, Problem Identification & Resolution, Strategic Alliances
- Data and File Structures, Networking Technologies, New End-User Accounts/Rights/Access to Data, LAN Administration, Wireless Networking for Windows 9x/NT/2000/ME/XP/Vista, Microsoft SQL 6.5-2000, Windows Install/Upgrade, Troubleshooting/Problem Solving, Training and Support, Network Planning, Network Firewalls, Hardware Configuration, Hardware Installation, Ethernet, Educational Presentations
- Maintenance and Repair, Desktop Support, Database Management, Information Organization and Processing, Installing and Upgrading Servers, Network Administration, Software Development and Engineering, Software Configuration, Client Technical Support and Training, Client-Server Technology, Router Configuration, Resource Management, Staff Leadership, Quality Assurance, Project Management
- Diagnosis and Troubleshooting, Distributed Computing, Component Level Repair, Remote Server Management, System Installation, Data Extraction, Script Testing, Group Policy, Virus Prevention, System Integration, Software Installation, System Floor Plans, Building and Testing, Cabling, Cisco Router/Switches/Hubs, UNIX, Linux, Solaris, SunOS, TRU-64
Honors, Awards, Miscellaneous
College
- Dean’s List every semester while working 30 hours weekly
- Graduated with High Honors
- National Dean’s List
Federal Aviation Administration
- Over twenty excellence award plaques and certificates
- Numerous cash bonuses
- Numerous letters of appreciation and commendation from the FAA and DOT
Currently
- Server Design, Configuration, Hosting, and Administration
- Website and Blog Design, Development, Hosting and Administration
- Technical Writer (Reference and Training Manuals)
- Founder: KNR IT Solutions, LLC
- CEO: KNR IT Solutions, LLC